Microsoft consulting, implementation and managed services that connect your people, processes and data—and turn AI ambition into everyday advantage.
IN GOOD COMPANY.
Progress, built together.
Connected expertise
From the systems that run your business to the intelligence that moves it forward. Built around what you need to achieve.
Microsoft Dynamics 365
Bring finance, sales, service and operations together, with a clearer view of what comes next.
Explore business applicationsMicrosoft Power Platform
Build useful apps, automate repetitive work and give good ideas the room to become real.
Explore apps & automationData, AI & Microsoft Fabric
Unify your data and put AI to work on the decisions, experiences and processes that matter.
Explore data & AIExpertise for every stage of your journey.
Real businesses. Meaningful progress.
Vanden Global
Teams gained clearer operational insight and more coordinated ways of working across the business.
Power BI + Low-Code
Read the customer story
Ludhiana Beverages Pvt. Ltd.
The business could work from centralized data and respond to operational information more quickly.
Fabric + Power BI + OneLake
Read the customer story
ZICTA
Integrated workflows helped accelerate regulatory activity and improve operational coordination.
Low-Code
Read the customer storyFeatured story: Vanden Global. Results are from Defacto’s published case study.
The Defacto difference
Since 1996, we’ve brought people, processes and Microsoft technology together. We take the time to understand your business, build with your teams and support what comes next.
Your goals and processes shape the solution, from the first conversation.
Connected capabilities across business applications, data, automation and AI.
Support your people, build their capability and keep improving together.
Your industry. Our shared focus.
Relevant expertise, grounded in the challenges your organisation faces every day.
Manufacturing
Bring production, inventory, finance and reporting into a shared operational picture. Start with the points where disconnected systems slow planning or create manual work.
Healthcare
Modernize the workflows around service delivery: coordinating requests, replacing legacy applications and bringing operational information together. Define access, data handling and integration needs as part of the design.
Non-profit
Help distributed teams work from shared information. Connect the administration, financial processes and reporting that support your programs, so teams can spend less time moving data between systems.
Utilities
Bring service enquiries, scheduling and field activity into a coordinated workflow. Explore where automation can resolve routine requests and where people need the context to take over.
Education
Connect administrative processes and student engagement across departments. Create a shared view of requests, activities and operational information while planning for the people who will use it every day.
How we work
A process-led approach for clarity, collaboration and lasting value.
Listen first. Map the business processes and agree what success looks like.
Connect your priorities to a practical Microsoft roadmap.
Configure, integrate and test with the people who will use it.
Prepare your data, train your teams and support adoption.
Measure progress, support your business and keep improving.
Built on Microsoft Success by Design.
Discover our approachIdeas for your next move
Five questions to answer before you begin your next business applications project.
Read the guide
How to choose a practical starting point for apps and automation.
Read the guide
Practical questions for organizations turning AI interest into an implementation plan.
Read the guideBegin with your business priorities. A discovery conversation helps identify the processes and systems that need attention and outlines suitable next steps.
We assess your application landscape, data and integrations as part of planning. The right approach depends on your operational needs and the systems your business relies on.
We support go-live, user adoption and the transition into ongoing operations. Managed services can provide continued support and improvement under an agreed scope.
Defacto works across industries and regions, with office locations in India, the United States, the United Kingdom, Canada, Australia and Singapore.
Your next chapter starts here
A challenge to solve. An idea to explore. Let’s talk.
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