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Dynamics 365 Supply Chain Management

Keep your business moving.

Connect planning, production and distribution with a shared view of the supply chain.

Conceptual illustration: Warehouse, production line and delivery routes form a connected supply chain.
Microsoft expertise. Built around your business.
Built forOperations, planning, manufacturing and logistics leaders
The focusPlan, source, produce and fulfil
Our delivery approach

The business perspective

Technology witha clear purpose.

When demand shifts, teams need dependable information about materials, inventory and capacity. Connected supply chain processes make it easier to coordinate the next decision.

Supply-chain decisions cross planning, purchasing, production, warehousing and finance. When each team works from a different view, a small exception can create a much larger disruption. We map the movement of materials and information together, including the decisions made when an order cannot follow the standard path. The implementation can then focus on dependable master data, usable operational workflows and the visibility needed to coordinate across sites.

Explore the possibilities

Built for the workthat matters.

A closer look at the capabilities and decisions that shape a useful solution.

Planning and replenishment

Connect demand, supply and inventory information to planning decisions. Review lead times, coverage settings and the assumptions that influence replenishment recommendations.

Procurement and suppliers

Coordinate requisitions, purchasing and supplier activity. Make approvals, receipts and exceptions part of a shared procurement process.

Manufacturing execution

Bring production orders, resources and material requirements into view. Align the configured approach with the manufacturing processes and site requirements in scope.

Warehouse operations

Structure receiving, storage, picking and shipping. Assess mobile warehouse workflows and the information operators need at each point of movement.

Inventory and quality

Maintain visibility of stock and inventory transactions. Connect quality processes, product tracking and exceptions to the operational decisions they support.

Distribution and insight

Coordinate fulfilment and transport requirements. Use reporting to examine service levels, bottlenecks and inventory patterns across the agreed operating model.

From capability to everyday value

See itin practice.

Explore possible starting points for your organisation. Each scenario connects a business need with work to consider and measures to review.

Manufacturing · Illustrative scenario

Connect the production plan to material readiness.

A production schedule changes, but purchasing and warehouse teams learn about the impact too late. Map the dependencies between demand, supply and capacity. Review item data and planning assumptions before validating how a changed requirement reaches the people who need to act.

What to measureSchedule adherence and material availabilityAgree a baseline and targets with your business owners.

Distribution · Illustrative scenario

Make warehouse execution easier to follow.

Different sites use different picking and exception practices. Design a common operational baseline and test it on the warehouse floor, including damaged goods, shortages and partial fulfilment. Device choice and training should follow the work employees actually perform.

What to measurePick accuracy and order fulfilment timeAgree a baseline and targets with your business owners.

Procurement · Illustrative scenario

See supplier exceptions before they spread.

A late receipt affects production and customer commitments. Establish how changes to expected delivery are recorded, reviewed and communicated. Connect the procurement workflow to the downstream decisions, with explicit ownership for resolving material shortages and revised dates.

What to measureSupplier delivery reliability and exception ageAgree a baseline and targets with your business owners.

The Defacto approach

Clarity at every step.Ownership beyond launch.

We review your planning, sourcing, production and fulfillment processes. The implementation aligns configurations, data and integrations with the way your operations need to run.

Explore our approach
  1. 01

    Map the operational network

    Review sites, warehouses, product structures, planning policies and transaction volumes. Identify which processes need consistency and where local variation is essential.

  2. 02

    Validate physical workflows

    Use representative items and transactions to test complete operational journeys. Include shop-floor and warehouse users in the review of mobile and exception experiences.

  3. 03

    Sequence the rollout

    Plan inventory reconciliation, cutover counts, interfaces and business readiness by site. Establish support routes for the first live production and fulfilment cycles.

A useful first conversation

Bring the context.
We’ll help shape the next step.

A few examples of your current work will make the discussion more specific.

  • Sites, warehouses and manufacturing processes
  • Item masters, bills of material and planning assumptions
  • Warehouse devices and third-party operational systems
  • Inventory migration and physical reconciliation approach

Make an informed decision

Your questions.Considered answers.

The right scope starts with a clear understanding of your business, the platform and the work ahead.

Can the rollout be organised by site?

It can, where shared data and cross-site dependencies permit. We assess intercompany flows, inventory ownership and reporting before proposing the sequence. A site rollout needs a clear transition process so neighbouring locations can continue working with it.

Do we need to redesign all operational processes?

No. Begin by identifying the processes that create delay, unreliable information or unnecessary manual work. Review those against standard capabilities. Keep effective practices where they fit, and make explicit decisions about changes that require training or operational adjustment.

How do we measure the business benefit?

Agree a small set of operational measures before implementation, such as inventory accuracy, fulfilment time or schedule adherence. Establish a baseline, define the calculation and identify the data owner. Evaluate progress after adoption rather than assuming an immediate percentage improvement.

Your next chapter starts here

What’s your next?

A challenge to solve. An idea to explore. Let’s talk.