Microsoft Business Applications
Bring sales, service, finance and operations together with Dynamics 365.
The Microsoft advantage
We help you choose and connect the capabilities your teams need, with business processes guiding the implementation.
Give sellers the customer context, guided processes and connected tools to focus on the opportunities that matter.
Discover the possibilities Business applicationsHelp your teams resolve issues with confidence, deliver consistent answers and build lasting customer trust.
Discover the possibilities Business applicationsConnect financial processes, improve visibility and give your finance team more room to look ahead.
Discover the possibilities Business applicationsConnect planning, production and distribution with a shared view of the supply chain.
Discover the possibilities Business applicationsBring sales, resource planning, delivery and project finance into a connected project lifecycle.
Discover the possibilities Business applicationsConnect your service desk, dispatchers and technicians to deliver coordinated service in the field.
Discover the possibilities Business applicationsManage finance, sales, purchasing and operations with an integrated business management platform.
Discover the possibilities Business applicationsConnect customer information and journeys to create more relevant experiences.
Discover the possibilities Business applicationsMake HR information easier to manage and employee experiences more connected.
Discover the possibilitiesBeyond business applications
Connect your analytics landscape and turn enterprise data into useful insight.
Discover the possibilities Data & AIMove from scattered experiments to a focused plan for meaningful AI adoption.
Discover the possibilities SolutionsModernize legacy applications so they can support the way your business needs to work today.
Discover the possibilities SolutionsBring customer information and sales activity into a focused CRM experience.
Discover the possibilitiesFrom idea to everyday use
Understand your priorities and map the business processes in scope.
Walk through standard Microsoft capabilities and establish the solution blueprint.
Configure, integrate and build in focused cycles with regular reviews.
Test the complete journey, train your team and plan the transition.
Support the launch, monitor adoption and keep improving.
Make the platform decision useful
Customer relationships
Start with the journey from first enquiry to ongoing support. Dynamics 365 Sales, Customer Service and Customer Insights address related needs, but the right combination depends on your customer data, channels and team responsibilities.
Explore customer applicationsCore operations
Review financial and operational complexity, legal entities, localisation and the surrounding application landscape. Business Central and Finance serve different needs; a useful comparison follows the processes the organisation must support.
Explore Business CentralThe wider workflow
A core application may need a focused app, an external portal or a connected reporting experience. Power Platform and Fabric can complement business applications when the data and operating responsibilities are designed together.
Explore Power PlatformA connected application landscape
Consider an order that begins with a sales conversation, becomes an operational commitment and ends in a financial record. The value comes from carrying the right information between those stages and making ownership clear at each handover.
We review those connections before deciding how many applications are needed. The design should explain which system owns customer, product and transaction data, how changes move and what happens when a handover cannot complete.
A phased implementation can then focus on an end-to-end journey that people can validate. Use the first release to establish shared definitions, working practices and the adoption support needed before the next area of the business joins.
Read the ERP selection guideYour next chapter starts here
A challenge to solve. An idea to explore. Let’s talk.
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