infotechBusiness Process Catalog
Use a shared process language to connect requirements, scope and delivery.
Our approach
Start with the process.
Build for the outcome.
Clear scope, informed decisions and a structured path to adoption. Our implementation approach brings Microsoft Success by Design and the Business Process Catalog together.
A method with purpose
Know what’s in scope.
Understand what comes next.
Fit to standard
Evaluate standard Microsoft capabilities first and document the gaps that need attention.
Success by Design
Use structured phases and reviews to surface risks and guide decisions.
The complete journey
Five phases. One shared direction.
Discover
Understand your priorities and map the business processes in scope.
THE OUTCOME
An agreed scope and shared definition of success.
Initiate
Walk through standard Microsoft capabilities and establish the solution blueprint.
THE OUTCOME
A clear design and documented gaps.
Implement
Configure, integrate and build in focused cycles with regular reviews.
THE OUTCOME
Working solutions, validated by process area.
Prepare
Test the complete journey, train your team and plan the transition.
THE OUTCOME
A business ready for go-live.
Operate
Support the launch, monitor adoption and keep improving.
THE OUTCOME
A platform that continues to serve your business.
Working together
Clarity that carries
through to delivery.
Scope, change requests and testing stay connected to the agreed processes. Design decisions are visible, users participate in validation, and support is considered before the solution goes live.
Discuss your implementationFrom method to working practice
Know what you aremoving forward with.
A delivery method becomes useful when it gives people a clear way to make decisions. The business process provides the thread: what begins the work, which teams participate, what information they need and what completion means.
We use that thread to connect requirements with design, testing and readiness. A change in scope should be visible in the process it affects. A test should demonstrate a business journey, and a release should have an owner who can confirm it is ready for use.
Review the exceptions, too.
Successful demonstrations are only part of validation. A purchase may be rejected, a record may be incomplete and a connected system may be unavailable. These situations reveal whether responsibilities and recovery steps are understood. They belong in the design conversation before launch.
Practical delivery outputs
Make progressreviewable.
| Workstream | What to establish | How to review it |
|---|---|---|
| Business process | Scope, owners, handovers and the definition of a completed task. | Walk through realistic examples with the people responsible for the process. |
| Solution design | Standard capabilities, integrations, extensions and important assumptions. | Demonstrate the proposed approach and record decisions about gaps or trade-offs. |
| Data transition | Sources, mapping, quality, ownership and reconciliation criteria. | Rehearse migration and have business owners validate the information they rely on. |
| Testing and readiness | Complete journeys, exception cases, training and cutover responsibilities. | Review evidence with process owners before agreeing readiness for the release. |
| Support and improvement | Service boundaries, documentation, escalation and change ownership. | Confirm the receiving team can support the agreed environment and prioritise new needs. |
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