infotech
Our people
Expertise is personal.
Meet the leaders behind Defacto’s commitment to thoughtful delivery, shared knowledge and customer success.
A shared way of working
Different expertise.One customer journey.
A successful engagement brings different kinds of expertise into the same conversation. Business specialists understand the process, technical colleagues connect the systems and delivery leaders keep scope, decisions and readiness visible.
The strength of that team is in the handovers. An architect needs to understand why a process matters. A consultant needs to know how a design choice affects adoption. A support colleague needs the context behind the solution they will maintain.
Make knowledge part of the delivery.
We value the exchange of ideas between colleagues and with customer teams. Working through a process together, reviewing a prototype and explaining a design decision can build capability while moving the project forward. The goal is a solution whose purpose and operation remain understandable beyond the initial release.
From the first discussion to ongoing support, our teams connect their expertise around the priorities of the customer. Meet the leaders guiding that work and explore the opportunities to build your own contribution.
The expertise an engagement brings together
Built throughcollaboration.
Business and functional understanding
Translate operational needs into clear requirements. Review how standard capabilities fit the process and where users need guidance or a different experience.
Architecture and engineering
Connect applications, data and integrations with a design the team can maintain. Make the important trade-offs visible before they become difficult to change.
Delivery and customer ownership
Coordinate decisions, dependencies and acceptance. Keep customer priorities connected to the work and establish the responsibilities that continue after launch.
Build your future with us
Curious minds.
Meaningful work.
Our people bring Microsoft expertise, business understanding and a collaborative spirit to the work. Explore the culture and opportunities at Defacto.