infotechBusiness outcomes
Start with the result the customer needs and keep it central to delivery.
About Defacto
People. Processes.
Possibilities.
Since 1996, we’ve brought Microsoft technology and business understanding together to help organizations move forward.
Our story
1996The beginning of a lasting commitment.Microsoft expertise.
With a human perspective.
Defacto infotech is a Microsoft Solutions Partner for Business Applications, specializing in Dynamics 365 and Power Platform. Our work connects technical capability with the processes and people it needs to support.
From modernizing core operations to building low-code applications and bringing data into focus, we help organizations make practical progress with Microsoft.
Meet our leadershipWhat guides us
A shared standard.
In everything we do.
Thoughtful implementation
Build on standard capabilities and make deliberate decisions about extensions.
Shared knowledge
Help colleagues and customers build capability through collaboration and learning.
Our mission
Turn the Microsoft cloud into meaningful business outcomes.
Our vision
Be the partner clients trust, and the place talent chooses to grow.
A global perspective
Close to your business.
Connected across borders.
India · Headquarters
E-317, Industrial Focal Point, Phase 8A, SAS Nagar, Mohali, PB 160055, India
United States
1910 Thomes Ave., Cheyenne, WY 82001-3527, USA
United Kingdom
93 Piper Way, Ilford, Essex, IG1 4FE
Canada
39 Smoothwater Street, Brampton, ON L6R 2G2
Australia
41 Barratt Street, Muirhead, NT 0810
Singapore
336 Smith Street #05-301, New Bridge Centre, Singapore 050336
A connected Microsoft partner
Business understanding.From conversation to delivery.
A technology decision touches the people who use the system, the managers who depend on its information and the teams who will maintain it. We bring those perspectives into the conversation early, so the implementation is shaped around the business it needs to serve.
Our Microsoft focus connects Dynamics 365, Power Platform and data capabilities. That makes it possible to consider a complete process, rather than treating the finance system, customer application and reporting layer as unrelated projects.
A relationship built through the work.
Clear scope, visible decisions and practical knowledge transfer give a partnership substance. We aim to make the work understandable to the people sponsoring it and useful to the people carrying it out. The questions asked during discovery should stay connected to what is built, tested and supported.
Explore the customer stories to see the organisations, technologies and outcomes behind our published work. Meet the leadership team to understand the people guiding Defacto, and review our approach to see how a business requirement becomes a delivery plan.
Explore our customer experiencesFind your starting point
The next step dependson where you are.
Planning a change
Make the right first decisions.
Bring your goals, current systems and the processes that need attention. A focused assessment can clarify the scope, platform choices and dependencies before implementation begins. The conversation should end with an understandable next step and the information needed to make it useful.
Explore our approachDelivering a programme
Connect the workstreams.
Configuration, migration and integration need to support the same business journey. We work with the people responsible for the process to keep decisions, testing and adoption connected. Discuss the delivery scope and the expertise required to move it forward.
Explore our servicesImproving what you have
Build on your investment.
An existing platform may need better reporting, a simpler workflow or more dependable support. Start with the experience that should improve and the evidence behind it. That gives the next enhancement or support engagement a clear purpose.
Explore ongoing supportYour next chapter starts here
What’s your next?
A challenge to solve. An idea to explore. Let’s talk.